But underneath each doctor is (hopefully) someone who is, above all else, serving their patient. While obviously there needs to be a slight disconnect for the doctor to perform his or her job properly, a doctor's responsibility is much like the responsibility of a professional in any position - to service the client as best as possible. And in a doctor's case, that means showing the patient they care... and the best way to do that is to actually care.
On that note, read this touching post by Moshe: Mr. Roberts - My First Patient.
I smile at him.
“Good morning, son” he says. I cannot believe this is happening. I am staring at my first patient. Of course I won’t help cure him or prescribe his medication, but he doesn’t know that. In his eyes, I am a young man in a white coat, which must mean that I can help him.
“Good afternoon, Mr. Roberts,” I respond excitedly and with a higher pitch in my voice than I would have liked. Calm down, I tell myself, calm down. “My name is Moshe and I am a first year medical student. I am going to ask you some questions about your pain and medical history.”
There it is. I opened properly. I stated my name and clearly explained my status and purpose. Suddenly, I become more comfortable.
“So tell me, what brings you to the hospital today?”