I found out who the culprits were - and they've added to their long list of rude actions.
They called me again - on my cellphone. Who gave them the right to waste my Verizon minutes by calling my cellphone!? I don't recall giving them my number (I'm quite sure I did not) - and even if I did, it clearly wasn't my primary choice, and I never told them they could call me on it.
This time, I waited out their "hold", and within seconds, a lady came on:
Lady: "Hello? Who is this?"* One thing cellphones lack - the slamming ability. Cordless phones lack the same. It's really sad...
Me: "Excuse me?! You called me!"
Lady: "Hold on please..."
Then they had the nerve to call me back again, this time back on my house phone. Again, I waited out the hold... then had the guy. ask. me. to. hold. again. Sickening! He, too, asked who I was, and then when I explained how rude it was to call someone and ask them to hold, he said, "Well, the name didn't show up on our computer right away." What?! The correct answer is, "I'm sorry, sir." I then explained that having a machine call someone and ask them to hold was even more rude, and he didn't bother to apologize for that, either.
At some point, he told me what company he's calling from - and only after I asked him. He then proceeded to inform me that I was past due on a payment - though I don't believe I've ever received a bill. Finally, he agreed to send the bill again. He never once apologized for the hold - whether by him or by the machine guy; and he wasn't polite at all during the conversation. Sickening.
I've lost all respect for... Target.