tag:blogger.com,1999:blog-13326001.post6571704187699981129..comments2024-03-02T03:29:09.759-05:00Comments on SerandEz and Friends: New Customer Service?Ezziehttp://www.blogger.com/profile/12494592434522239195noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-13326001.post-85010933950996756452007-03-23T23:39:00.000-04:002007-03-23T23:39:00.000-04:00Well, I'm glad you're getting some help, but I thi...Well, I'm glad you're getting some help, but I think it's really too bad that the only way Dell will provide that level of help is by being so publicly lambasted-and of course, that level of help is presumably only offered to those who do. I don't think a company should operate this way, but I suppose that, realistically, many do. The squeaky wheel, etc. Well, at least the Internet provides a tool to get some attention.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-13326001.post-90892382376315639132007-03-23T08:08:00.000-04:002007-03-23T08:08:00.000-04:00You'll know you had impact when the customer servi...You'll know you had impact when the customer service people you call start to be Americans who know the product.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-13326001.post-29582187651527331302007-03-22T23:54:00.000-04:002007-03-22T23:54:00.000-04:00That is very much in the line of big company wierd...That is very much in the line of big company wierdness. Images of '1982' are coming to mind.Rabbi Ben Greenberghttps://www.blogger.com/profile/01036782668757199251noreply@blogger.comtag:blogger.com,1999:blog-13326001.post-3140347706664743342007-03-22T17:41:00.000-04:002007-03-22T17:41:00.000-04:00Innnnnnnnteresting. Hmmm. I'd be weirded out, bu...Innnnnnnnteresting. Hmmm. I'd be weirded out, but hey, if something good comes of it, great.Scrapshttps://www.blogger.com/profile/15911315552965685448noreply@blogger.comtag:blogger.com,1999:blog-13326001.post-57706363306087960532007-03-22T17:11:00.000-04:002007-03-22T17:11:00.000-04:00It's very smart of Dell to pay attention to what i...It's very smart of Dell to pay attention to what is being said about them on blogs. They have the opportunity to turn a disgruntled customer into a company evangelizer.Fern @ Life on the Balconyhttps://www.blogger.com/profile/00723669902505470885noreply@blogger.comtag:blogger.com,1999:blog-13326001.post-66520229029455210602007-03-22T15:14:00.000-04:002007-03-22T15:14:00.000-04:00Wow! Looks like a good first step.Wow! Looks like a good first step.SaraKhttps://www.blogger.com/profile/08053908720926177402noreply@blogger.com